Refund & Cancellation Policy

Booking Policy

All appointments must be booked in advance and paid in full prior to the session unless otherwise stated.

Cancellation Policy

Clients must provide at least 24 hours notice to cancel or reschedule an appointment.

Late Arrivals

If a client arrives late:

• Session time may be shortened

• Full payment will still apply

• Excessive lateness may require rescheduling

No-Show Policy

Clients who do not attend scheduled appointments without notice will not receive a refund.

Refund Policy

Due to the time, preparation, and energetic nature of spiritual services:

• All completed services are non-refundable

• Digital products and downloadable content are non-refundable

• Deposits are non-refundable

Refunds may only be considered at the sole discretion of The Light Empress in exceptional circumstances.

Emergency Exceptions

Reasonable emergencies may be reviewed on a case-by-case basis.